KB-320 · FAQ/HELP/DESK
Help Desk FAQ
The FAQ as a help desk: a search field over categorised questions, matches narrowing live with the hit highlighted in place, and every question open — because someone searching has a problem, and a drawer between them and the answer is friction at the worst moment. When nothing matches, the empty state routes to a person rather than shrugging.
Install
One command — the source lands in your repo. Or copy it from the Code tab.
$ pnpm dlx shadcn@latest add @kinetiq/faq-help-desk
Props
| Prop | Type | Default | Description |
|---|---|---|---|
| entries | HelpEntry[] | — | Categorised questions; search covers question, answer, and category. |
| fallbackLine / fallbackHref | string | — | The route to a person when nothing matches. |