Waylight · help desk

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66answers

Getting started

  • How long does setup take?

    One yard is an afternoon: name it, correct the first board, let it cut tomorrow's. Multi-site rollouts run two to three days with our field team.

  • Do I need to migrate anything?

    No. Start from nothing or paste last week's plan — a spreadsheet or a photo of the whiteboard both work.

Billing

  • What does the free tier actually include?

    One yard, every instrument, full history, exports. No card and no clock — the paid tiers exist for people running several yards.

  • How does cancelling work?

    A settings page, not a phone call. Exports keep working after you leave and your history stays yours.

The record

  • Can anyone edit the history?

    No one, including us. Changes produce new rows; the record is append-only and every export carries its provenance.

  • How do audits work?

    From exports. Files carry their own provenance, so a review quotes rows instead of memory.