Waylight · where it sits

Your data, by kind and by country.

One row per thing we hold. If a row says nobody, it means nobody — including us, without a ticket you opened.

  • Boards and plans

    Rests in · Frankfurt (eu-central)

    Kept · Indefinitely, yours to delete

    Seen by · Nobody

  • Crew names and shifts

    Rests in · Frankfurt (eu-central)

    Kept · 24 months after a yard closes

    Seen by · Nobody

  • Support attachments

    Rests in · Frankfurt (eu-central)

    Kept · 90 days

    Seen by · Support, on your ticket

  • Billing records

    Rests in · Ireland (eu-west)

    Kept · 7 years, by law

    Seen by · Payment processor

  • Error traces

    Rests in · Frankfurt (eu-central)

    Kept · 30 days

    Seen by · On-call engineer

Everyone we hand data to

  • Managed Postgres

    Primary store · EU

  • Object storage

    Exports and attachments · EU

  • Payment processor

    Billing only · EU / US

  • Email delivery

    Transactional mail · EU

Thirty days' notice before anything joins this list, by email, whether or not it affects you.