The questions every team asks in the first week, grouped the way they come up.
Benches
One project's working surface: its recipes, runs, and journal in a single place. A team usually keeps one bench per product line and archives it whole when the line retires.
Yes — transfer keeps every run and its lineage. The receiving team gets the full history; the sending team keeps a read-only citation trail so old reports still resolve.
Data & history
Fourteen days, then runs roll off. Nothing is deleted early, and upgrading restores the window forward from that day — we never backfill gaps we did not keep.
Always. Exports are plain files with lineage attached, and they work the same on every tier — leaving with your data is not a premium feature.
Billing
Seats prorate daily in both directions. Adding one on the 20th bills a third of the month; removing one credits the remainder. The invoice shows the arithmetic.
Yes — the Crew tier at half rate for registered nonprofits and public research groups. One note from a work address is enough to switch it on.